Terms of Service

1) Acceptance of Terms

These Terms of Service (“Terms”) govern access to and use of the website spinlab.studio and related services, software, templates, and documentation (collectively, the “Services”). By accessing or using the Services, creating an account, or clicking to accept, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

2) Definitions

• Company: Metaverse Games Studio B.V., a company organized under the laws of the Netherlands.
• Platform: The technology, software, templates, dashboards, and tools provided by the Company via the Services.
• Customer or You: The person or entity subscribing to the Services to build and operate a branded iGaming site using our whitelabel templates.
• Customer Site(s): Any iGaming or related website(s) you launch or operate using the Platform.
• End User(s): Users/players/visitors of your Customer Site(s).
• Content: Text, images, code, data, creatives, or other materials provided to or through the Platform.

3) Eligibility

• You must be at least 18 years old (or the age of majority in your jurisdiction) and have legal capacity to enter into a binding contract.
• You represent and warrant that you are not barred from using the Services under applicable law.
• You represent and warrant you will comply with all applicable local, state, federal, and international laws, including those governing gambling, privacy, consumer protection, marketing, AML/KYC, and financial services.
• We do not knowingly permit use of the Services by persons under 13 (COPPA). You must implement appropriate controls so no End User under the legal gambling age (which varies by jurisdiction) can access gambling services on your Customer Site(s).

4) Services

The Company provides whitelabel iGaming website templates and related technology infrastructure that Customers may configure to launch branded iGaming Customer Site(s). We do not operate, manage, or conduct gambling activities on behalf of Customers; we are a technology provider only.

Features may include theming, content management, integration options, account tools, analytics, and administrative dashboards. Features and availability may change from time to time.

5) Customer Responsibilities & Compliance

You acknowledge and agree that:

• Licensing & Legality: You are solely responsible for obtaining, maintaining, and displaying all required gambling and related licenses, permits, and approvals for every jurisdiction in which your Customer Site(s) is accessible or offered.
• Regulatory Compliance: You will comply with all applicable laws and regulations, including but not limited to:
  • Gambling licensing and operational rules (e.g., state and tribal rules in the U.S.).
  • AML/KYC requirements (e.g., FinCEN guidance), sanctions screening (OFAC), and fraud prevention.
  • Consumer protection, advertising, and marketing laws (including truth-in-advertising and affiliate disclosures).
  • Data protection and privacy (e.g., GDPR, CCPA/CPRA, Virginia, Colorado, etc.).
  • Responsible gambling measures and age/identity verification.
• Geo-Blocking & Age Gating: You will implement adequate geo-blocking, IP controls, and age/identity verification to prevent unlawful access or use.
• Taxes & Reporting: You are responsible for all taxes, duties, and filings related to your operation.
• End User Terms & Notices: You will publish and maintain your own Terms, Privacy Policy, Responsible Gambling policy, and disclosures for End Users that accurately reflect your operations and comply with law.
• RNG/Fairness: If applicable, you will ensure games, RNGs, payouts, and odds disclosures meet regulatory standards and are independently tested where required.
• Security: You will maintain commercially reasonable administrative, physical, and technical safeguards for your Customer Site(s), data, and integrations.

6) Acceptable Use & Restrictions

You shall not (and shall not permit others to):

• Use the Services to conduct or facilitate illegal gambling or any activity prohibited by law or regulation.
• Infringe, misappropriate, or violate third-party rights, including intellectual property and privacy rights.
• Upload or distribute malicious code, attempt to bypass security, or overload/interfere with the Platform.
• Resell, sublicense, or provide access to the Platform except as expressly authorized in these Terms.
• Reverse engineer, decompile, or attempt to derive source code from the Platform except to the extent such restriction is prohibited by law.
• Use the Services in or for any jurisdiction subject to comprehensive sanctions or embargoes (see Sanctions).

7) Intellectual Property & License

• Ownership: The Platform, templates, software, and all related IP are owned by the Company or its licensors and are protected by law.
• License to Customer: Subject to these Terms and timely payment of fees, Company grants you a limited, revocable, non-exclusive, non-transferable license to use the templates and Platform solely to operate your Customer Site(s). No other rights are granted.
• Customer Content: You retain rights in your Content. You grant Company a worldwide, non-exclusive, royalty-free license to host, process, display, transmit, and use your Content solely to provide and improve the Services.
• Feedback: If you provide feedback, you grant Company a perpetual, irrevocable, worldwide, royalty-free license to use it without restriction.
• Trademarks: Company names, logos, and marks are Company trademarks. You may not use them without prior written consent.

8) Fees, Billing & Taxes

• Fees, setup charges, and revenue-share terms (if any) are as presented at purchase or in your order form. Fees are non-refundable unless required by law or agreed in writing.
• Company may modify pricing with reasonable notice for future billing cycles.
• Late or failed payments may result in suspension or termination. You remain responsible for accrued charges.
• You are responsible for all applicable taxes (excluding Company’s income taxes). We may collect taxes where required.

9) Third-Party Services & Integrations

The Platform may enable integrations with third-party services (e.g., payment processors, identity verification, game providers, analytics). Your use of such third-party services is governed by their terms and policies, not ours. We are not responsible for third-party services, their availability, security, or compliance.

10) Privacy, Data Protection & Security

• Our processing of personal data described in these Terms is outlined in our Privacy Policy. For business-to-business processing, a Data Processing Addendum (DPA) may apply.
• You determine the means and purposes of processing End Users’ personal data on your Customer Site(s) and are solely responsible as a “controller” (or equivalent) under applicable law.
• You must implement appropriate technical and organizational measures to protect personal data and comply with data subject rights and regulatory requirements.
• You must notify Company without undue delay of any suspected compromise of Platform credentials or integrations that could impact Company systems.

11) Responsible Gambling, Age & Geo Controls

• You must implement age verification, identity checks, geo-blocking, self-exclusion tools, deposit/limit tools, reality checks, and prominent help resources where required by law.
• You must prohibit access by persons located in jurisdictions where your offering is not licensed or permitted.
• You must display accurate odds, game rules, payout information, and responsible gambling notices.

12) Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT THEY WILL MEET YOUR REQUIREMENTS OR COMPLIANCE OBLIGATIONS.

YOU ARE SOLELY RESPONSIBLE FOR THE LEGALITY AND COMPLIANCE OF YOUR CUSTOMER SITE(S), INCLUDING OBTAINING AND MAINTAINING ALL LICENSES, GEO-CONTROLS, AND SAFEGUARDS.

13) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES; IN EACH CASE ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY’S TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO COMPANY FOR THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.

Certain jurisdictions do not allow limitations of liability; some limitations above may not apply to you.

14) Indemnification

You will defend, indemnify, and hold harmless Company and its affiliates, officers, directors, employees, and agents from and against all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your Customer Site(s) or operations; (b) your Content; (c) your breach of these Terms or law; (d) End User or regulatory claims related to your gambling operations; or (e) your use of third-party services.

15) DMCA Policy

If you believe content on the Platform infringes your copyright, please send a notice under the DMCA to our designated agent:

• DMCA Agent: [Insert Name]
• Address: [Insert Address]
• Email: [Insert Email]

Your notice must include all information required by 17 U.S.C. §512(c)(3). We may remove content and terminate repeat infringers where appropriate.

16) Sanctions, Export & Anti-Corruption

• You represent that neither you nor your beneficial owners are located in, organized in, or residents of countries or regions subject to comprehensive U.S. sanctions (e.g., Cuba, Iran, North Korea, Syria, or the Crimea, Donetsk, or Luhansk regions of Ukraine), and are not on any U.S. government restricted lists (e.g., OFAC SDN).
• You will comply with U.S. export control and sanctions laws and not use the Services for prohibited end uses.
• You will comply with anti-bribery and anti-corruption laws (e.g., FCPA, U.K. Bribery Act).

17) Beta Features & API Terms

• Beta: We may offer beta or preview features “as is,” with no warranties and may discontinue them at any time.
• API: If we provide APIs, you must use them in accordance with any applicable API documentation and rate limits, keep credentials secure, and not abuse or interfere with Platform operations.

18) Availability, Support & Service Levels

• We aim for high availability but do not guarantee uninterrupted service. Maintenance, updates, and outages may occur.
• Support is available via: [Insert Support Email] during published business hours. We may offer additional support tiers by separate agreement.

19) Term, Suspension & Termination

• These Terms begin when you first use the Services and continue until terminated. Either party may terminate for convenience for future billing cycles as stated in your plan or order form.
• We may suspend or terminate your access immediately for non-payment, suspected fraud or unlawful activity, security risk, violation of these Terms, or to comply with law.
• Upon termination, your rights to use the Services cease, and you must stop using the Platform and templates. Sections intended to survive will survive termination.

20) Governing Law, Arbitration & Class Action Waiver

Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules.

Binding Arbitration

Except for small claims and claims seeking injunctive relief, any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The seat of arbitration will be New York, New York, and the language will be English. The arbitration will be conducted by a single arbitrator.

Class Action Waiver & Jury Trial Waiver

YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING. YOU AND COMPANY WAIVE THE RIGHT TO A JURY TRIAL.

30-Day Arbitration Opt-Out

You may opt out of the arbitration agreement by sending a written notice to [Insert Legal Email] within 30 days of first accepting these Terms, including your name, account email, and a clear statement that you wish to opt out of arbitration. If you opt out, the exclusive forum for disputes will be the state or federal courts located in New York County, New York, and you consent to their personal jurisdiction.

21) Miscellaneous

• California Notice: For California users, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834 or (800) 952-5210.
• Electronic Communications: You consent to receive communications electronically and agree that all terms and notices provided electronically satisfy legal requirements.
• Accessibility: We strive to make the Services accessible. Contact us at [Insert Accessibility Email] for accessibility support.
• Confidentiality: Non-public information disclosed by either party marked or reasonably understood as confidential will be protected and used only for purposes of the relationship. This does not apply to information that is public, rightfully received, independently developed, or required to be disclosed by law.
• Force Majeure: Neither party is liable for delays or failures due to events beyond reasonable control.
• Assignment: You may not assign these Terms without Company’s prior written consent. Company may assign to an affiliate or in connection with a merger, acquisition, or asset transfer.
• Severability; Waiver: If any provision is unenforceable, it will be modified to the minimum extent necessary; the remainder remains in effect. No waiver is effective unless in writing.
• Entire Agreement: These Terms (and any referenced policies/addenda) constitute the entire agreement and supersede prior agreements on the subject matter.
• Changes: We may update these Terms by posting a revised version with a new effective date. Continued use constitutes acceptance. Material changes will be reasonably notified.
• Notices: We may provide notices via the Services, email, or your account. Notices to Company must be sent to: [Insert US Registered Agent or Legal Notice Address] and [Insert Legal Email].

22) Contact

Metaverse Games Studio B.V.
Website: https://spinlab.studio
U.S. Legal Notice / Registered Agent Address: [email protected]
Support: [email protected]
Legal: [email protected]