Uptime and SLA financial-impact calculator
Estimate the direct GGR exposure of one outage scenario and compare it with the downtime allowance implied by common SLA tiers.
This is a planning tool, not an uptime claim or guarantee. It excludes reputational harm, service credits, support workload and loss not captured by your inputs.
Enter outage assumptions
Single-outage model
Downtime allowed in a 30-day month
Discuss service requirementsWorked example
At $200,000 monthly GGR, a 60-minute outage with a 1.5× peak-hour multiplier gives a direct-GGR illustration of approximately $417: $200,000 ÷ 43,200 minutes × 60 × 1.5. It is not a total-loss estimate.
What to review in an SLA
- Measurement method and reporting period.
- Maintenance, force-majeure and integration exclusions.
- Incident response and escalation commitments.
- Service-credit, termination and remedy clauses.
- Actual historical performance where it is verifiable.

