Spinlab Studio · B2B buyer tools · Updated 9 September 2026

Uptime and SLA financial-impact calculator

Estimate the direct GGR exposure of one outage scenario and compare it with the downtime allowance implied by common SLA tiers.

This is a planning tool, not an uptime claim or guarantee. It excludes reputational harm, service credits, support workload and loss not captured by your inputs.

Enter outage assumptions

Single-outage model

$0

Downtime allowed in a 30-day month

Discuss service requirements

Worked example

At $200,000 monthly GGR, a 60-minute outage with a 1.5× peak-hour multiplier gives a direct-GGR illustration of approximately $417: $200,000 ÷ 43,200 minutes × 60 × 1.5. It is not a total-loss estimate.

What to review in an SLA

  1. Measurement method and reporting period.
  2. Maintenance, force-majeure and integration exclusions.
  3. Incident response and escalation commitments.
  4. Service-credit, termination and remedy clauses.
  5. Actual historical performance where it is verifiable.

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